Privacy Policy
Last updated: October 2026
This policy explains what information ApnaParlour collects, why we collect it, and how we protect it.
1. Overview
This Privacy Policy explains what information ApnaParlour collects, why we collect it, and how we protect it. We take your privacy seriously and only collect what we need to run the platform.
2. Information we collect
From customers: • Name and mobile number (used to confirm your booking and let the parlour contact you). • Optional booking note (e.g. special requests). • Booking history (dates, times, services). From parlour owners: • Owner name, mobile number, and email address. • Parlour details (name, address, location, photos). • Service listings, staff information, and operating hours. • Login credentials (encrypted). Automatically collected: • Basic technical data when you visit the site (browser type, device type). • Approximate location only if you explicitly tap "Near me".
3. How we use your information
We use your information to: • Confirm and manage bookings. • Enable parlours to contact you about your appointment. • Let owners manage their listings and bookings. • Send you booking status updates. • Improve the platform and fix issues. We do not sell your personal information to third parties, ever.
4. Who can see your information
• When you make a booking, the parlour you booked with sees your name, mobile number, and any note you provided. • Parlour owners see only bookings for their own parlour — never another parlour's customers. • Our team can access information to operate, maintain, and support the platform. • We use trusted third-party services (Supabase for data storage, ImageKit for images, Resend for emails). These providers process data on our behalf under their own privacy policies.
5. How we protect your information
• All connections to the site use HTTPS encryption. • Passwords are hashed and never stored in plain text. • Access to our database is restricted and monitored. • We follow industry-standard security practices.
6. How long we keep your information
• Booking records: kept for up to 2 years for historical and accounting purposes. • Owner accounts: kept while the account is active, plus 90 days after closure. • You can request deletion of your data at any time by emailing us (see contact section).
7. Your rights
You have the right to: • Request a copy of the personal data we hold about you. • Ask us to correct or delete your data. • Withdraw consent for us to contact you. • Lodge a complaint with us about how we handle your data. To exercise any of these rights, email us at mauzzamali@gmail.com.com.
8. Cookies
We use essential cookies only — to keep you logged in (for owners and admins) and to remember basic preferences. We do not use tracking or advertising cookies.
9. Children
ApnaParlour is not directed at children under 13. We do not knowingly collect data from children. If you believe we have, please contact us and we will delete it.
10. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top of this page always reflects the latest version.
11. Contact
For any privacy-related questions or requests, email us at mauzzamali@gmail.com.com or WhatsApp us at +91 9762786665.